Terms & Conditions

Welcome to Mekhala Jewels. By accessing our website and placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

Acceptance of Terms

By using this website, browsing our products, or placing an order, you agree to comply with and be bound by these Terms & Conditions, as well as our Shipping Policy, Return & Refund Policy, and Privacy Policy.

Product Information

We strive to ensure that all product descriptions, images, and details displayed on our website are accurate.
However, slight variations in color, texture, or appearance may occur due to:

  • Photography and lighting conditions
  • Screen settings and device displays
  • Handcrafted or artisanal finishing details
    Such variations shall not be considered defects.

Pricing

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise specified.

Mekhala Jewels reserves the right to modify product prices, offers, discounts, and promotions at any time without prior notice.

Orders & Payments

  • Orders are confirmed only after successful payment.
  • We currently accept online payments through secure payment gateways.
  • Cash on Delivery (COD) is not available.
  • Mekhala Jewels reserves the right to cancel any order in case of payment issues, pricing errors, suspected fraud, or unforeseen circumstances.

In such cases, any eligible payment received will be refunded through the original payment method.

Shipping

Orders are typically processed and dispatched within 4–5 business days.
Delivery timelines may vary depending on location, courier services, public holidays, or unforeseen circumstances.
For complete details, please refer to our Shipping Policy.

Returns, Exchanges & Refunds

Every product undergoes a thorough quality check before dispatch.
Returns, exchanges, replacements, or refunds will only be considered for damaged products or incorrect items received, provided valid proof is submitted within the specified timeframe.
For complete details, please refer to our Return & Refund Policy.

Intellectual Property

All content on this website, including but not limited to:

  • Logo
  • Brand name
  • Product photographs
  • Images
  • Graphics
  • Designs
  • Text and descriptions

is the exclusive property of Mekhala Jewels and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission from Mekhala Jewels.

Limitation of Liability

Mekhala Jewels shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our liability, if any, shall be limited to the amount paid for the purchased product.

Policy Updates

Mekhala Jewels reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon being posted on this website.

Contact Us

For any questions regarding these Terms & Conditions, please contact:
Email: mekhalajewel@gmail.com

Our goal is simple — to make premium-looking, stylish jewellery accessible to everyone while ensuring quality, beauty, and customer satisfaction remain at the heart of everything we do.

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