Privacy Policy

At Mekhala Jewels, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or make a purchase. 

Information We Collect 

When you place an order or interact with our website, we may collect the following information: 

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment-related information (processed securely through trusted payment gateways) 
• Website usage information collected through cookies and analytics tools

How We Use Your Information

We use your information to: 

• Process and fulfill your orders
• Provide order confirmations and shipping updates
• Respond to customer inquiries and support requests 
• Improve our website, products, and customer experience 
• Send promotional offers, updates, and marketing communications where applicable 
  
  

Payment Security 

Mekhala Jewels does not store your complete payment information. All online transactions are processed through secure and trusted payment gateway providers that use industry-standard security measures to protect your data. 

Sharing of Information 

We respect your privacy and do not sell, rent, or trade your personal information to third parties. 

Your information may be shared only with trusted service providers when necessary to: 

• Process payments
• Deliver your orders through courier partners 
• Operate and improve our website and services 

These partners are authorized to use your information only for the specific services they provide on our behalf. 

Cookies and Analytics 

Our website may use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze website traffic. 

These tools help us understand how visitors use our website so that we can continuously improve our products and services. 

Data Protection 

We take reasonable precautions and implement appropriate security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss. While no method of electronic storage or transmission is completely secure, we strive to use commercially acceptable means to safeguard your information. 

Third-Party Links 

Our website may occasionally contain links to third-party websites. Mekhala Jewels is not responsible for the privacy practices or content of these external websites. 

Updates to This Policy 

Mekhala Jewels reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication. Contact Us If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us at: Email: mekhalajewel@gmail.com